Contact information
CONTACT INFORMATION
Last Updated: June 2026
At Aloria, we are committed to providing excellent customer service and support. We value our customers and strive to respond to all inquiries in a timely and professional manner.
If you have any questions regarding your order, products, shipping, returns, refunds, or general inquiries, please contact our support team using the information below.
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CUSTOMER SUPPORT
Email:
aloriaboutique@outlook.com
Our support team is available to assist with:
• Order status updates
• Shipping inquiries
• Product information
• Returns and refunds
• Technical questions
• General customer support
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BUSINESS HOURS
Customer Support Hours:
Monday – Friday
9:00 AM – 6:00 PM (GMT)
Please note that response times may be longer during weekends, public holidays, and peak shopping periods.
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RESPONSE TIMES
We aim to respond to all customer inquiries within:
24–48 Business Hours
While we strive to answer all messages as quickly as possible, response times may occasionally vary depending on inquiry volume.
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ORDER SUPPORT
To help us assist you faster, please include the following information when contacting us regarding an order:
• Full Name
• Order Number
• Email Address Used During Checkout
• Description of Your Inquiry
Providing this information helps us locate your order and resolve your request more efficiently.
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RETURNS & REFUNDS
For return or refund requests, please contact us before sending any items back.
Unauthorized returns may not be accepted.
Please review our Refund & Return Policy for complete details regarding eligibility, return procedures, and refund processing.
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SHIPPING SUPPORT
If you have questions regarding shipping, tracking information, or delivery status, please contact our support team.
We will make reasonable efforts to assist you in locating and tracking your order.
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PRODUCT QUESTIONS
If you have questions regarding product usage, specifications, or recommendations, our support team will be happy to assist you.
We encourage customers to carefully review product descriptions and instructions before making a purchase.
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BUSINESS INFORMATION
Brand Name:
Aloria
Customer Support Email:
aloriaboutique@outlook.com
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CONTACT US
For all customer support inquiries, please contact:
aloriaboutique@outlook.com
We appreciate your trust in Aloria and thank you for choosing our products.