Privacy policy

PRIVACY POLICY

Last Updated: June 2026

At Aloria, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, contact us, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

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INFORMATION WE COLLECT

When you visit our website, place an order, create an account, subscribe to our newsletter, or contact us, we may collect certain information, including:

Personal Information:

• Full name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment details
• Order history

Technical Information:

• IP address
• Browser type
• Device information
• Operating system
• Website usage data
• Referring websites
• Session information

Marketing Information:

• Preferences and interests
• Responses to promotional campaigns
• Newsletter subscription status

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HOW WE COLLECT INFORMATION

We collect information when:

• You place an order.
• You create an account.
• You subscribe to marketing communications.
• You contact customer support.
• You browse our website.
• You interact with advertisements or promotional campaigns.

Information may be collected directly from you or automatically through cookies and analytics technologies.

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HOW WE USE YOUR INFORMATION

We use your information to:

• Process and fulfill orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Manage returns and refunds.
• Improve our website and services.
• Personalize your shopping experience.
• Detect and prevent fraud.
• Comply with legal obligations.
• Send marketing communications where permitted.

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ORDER PROCESSING

To fulfill orders, we may use your information to:

• Verify payment details.
• Arrange shipping and delivery.
• Communicate important updates regarding your purchase.
• Resolve disputes and customer service requests.

Failure to provide certain information may prevent us from completing your order.

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MARKETING COMMUNICATIONS

If you subscribe to our mailing list, we may send:

• Promotional offers
• Product updates
• New product announcements
• Special discounts
• Marketing communications

You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

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COOKIES

Our website uses cookies and similar technologies to improve user experience and website performance.

Cookies may be used to:

• Remember user preferences.
• Analyze website traffic.
• Improve website functionality.
• Measure advertising performance.
• Enhance security.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

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THIRD-PARTY SERVICES

We may share limited information with trusted third-party providers when necessary to operate our business.

These providers may include:

• Shopify
• Payment processors
• Shipping carriers
• Analytics providers
• Marketing platforms
• Fraud prevention services

These providers only receive information necessary to perform their services and are expected to protect your data.

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PAYMENT SECURITY

Payment information is processed through secure third-party payment providers.

Aloria does not store complete credit card information on its servers.

All payment transactions are encrypted using industry-standard security measures.

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DATA RETENTION

We retain personal information only as long as necessary to:

• Fulfill orders.
• Provide customer support.
• Meet legal obligations.
• Resolve disputes.
• Enforce agreements.

When information is no longer required, it will be securely deleted or anonymized where appropriate.

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DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration
• Destruction

While we take reasonable measures to protect your information, no internet transmission or storage system can be guaranteed to be completely secure.

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YOUR RIGHTS

Depending on your location and applicable laws, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your information.
• Restrict certain processing activities.
• Object to marketing communications.
• Request a copy of your personal data.

To exercise these rights, please contact us using the email provided below.

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CHILDREN'S PRIVACY

Our website and services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that a child has provided personal information, we will take reasonable steps to remove such information.

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THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites.

Users should review the privacy policies of any third-party sites they visit.

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INTERNATIONAL DATA TRANSFERS

By using our website, you acknowledge that your information may be transferred to and processed in countries outside your country of residence.

Such transfers are conducted using appropriate safeguards where required by law.

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POLICY UPDATES

We reserve the right to modify this Privacy Policy at any time.

Changes will be posted on this page and become effective immediately upon publication.

We encourage users to review this policy periodically.

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CONTACT INFORMATION

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

Email:
aloriaboutique@outlook.com

Thank you for trusting Aloria.